Traditional banking methods, such as the branch office, more recently have not been able to satisfy customer needs especially since the nature of opportunities and challenges that face the average individual or business today is radically different from what existed in the time past. In this light, customers’ growing needs for speed, flexibility, accessibility, and convenience have been the driving forces behind the gradual adoption of alternative delivery channels for banking services.
As a result of highly welcome technological advancements, these delivery channels now conveniently revolve around the digital electronic media. CYBANK Internet banking provides a secure electronic banking service delivery channel, accessible through the Internet, private data networks or mobile communications networks. It provides functionality to allow bank clients 24hr remote access to core banking services on a real-time basis.
Core Features
CYBANK comes packaged out-of-the box with a host of standard Internet Banking features. What’s more, its been built to be flexible and can be modified to adapt to new value offerings or initiatives to your individual or corporate customers.
Everyday Banking
View Balances & Transactions
This provides summary and detailed information on current balances and account statements for registered savings or checking accounts. This information can also be exported to standard file formats such as CSV, PDF or XML.
Card-based Self Enrolment
This simplifies and quickens the sign-up process for the Internet Banking Service by providing a self-enrolment scheme that uses issued Debit cards as an authorization instrument. This complies with KYC principles (already established during debit card issuance) whilst ensuring convenience for customers.
Account-To-Account Transfers
This allows the transfer of money between owned accounts and other accounts in the Bank. These transfers can be scheduled to occur or recur at a pre-defined date or time as well to a managed list beneficiaries.
Order Products/Services
Bank instruments such as Cheque books, deposit slips as well as other services such as email/sms alerts can be requested through this channel.
Winning Technology
Highly Scalable & Extendable
We wish to identify with your long term vision for business growth which is why our solution has been built with an unrestricted approach that permits flexible modifications of existing features and the inclusion of new ones as you adapt to serve your customers better.
With our CMMI-driven delivery methodology, your requirements will be clearly assessed, analyzed, designed and implemented timely and professionally.
Robust Reliability
CYBANK integrates seamlessly with PAYPATH, which guarantees fast, accurate, secure information delivery and straight through transaction processing using standard ISO8385 Messaging making for a platform independent solution
Cutting Edge Architecture
Cybank is an standard enterprise class application which features a multi-tiered implementation for its interface, business logic processing and data store. It was built using world class software technologies from Microsoft which include the Microsoft ASP.NET framework and Microsoft SQL Server Database as well as other intelligent user interface tools which provide a satisfying user experience
Extensive Security
A top priority for any financial service, the following measures have been taken in the following key areas;
Operating Environment: Globally accepted methods will be implemented such as firewalls, Secure Socket Layer (SSL) and Server Certificates to ensure your customers stay safe.
User Access Strategy: A username/password scheme will be enforced in every interactive session with the Cybank solution for all users, bank administrators or customers. Cybank also has the capability to implement Two-Factor Authentication an access scheme which uses Authentication Tokens generated by a hardware device in synch with Cybank.
User Activities: Our advanced Audit Trail capture collects tracks all information created, edited or deleted within the Cybank system
Benefits
Build stronger customer loyalty
With Internet Banking, you remain ahead or at par with the value offerings from competition giving your existing customers increased confidence to continue to bank with you.
Reduce overhead cost
Substantially cut down operational costs by migrating procedures that bog down personnel to simple steps actuated by the click of a button.
Register a global presence
The information super highway has dissolved physical boundaries. CYBANK shall expose your banking services to almost limitless potential clients around the world.
Foster growth of clientele base
Reach out to the sophisticated habits of prospective individuals and corporates with your technology-driven services powered by Cybank and win them over to your fold along with their affiliates.
Generate extra income
Because of the great convenience and time savings you provide using this service channel, fees can be charged to your customers for use of the available online utilities, providing you an extra revenue stream.